Some of Google's unwitting users are learning a harsh lesson: If you violate the company's policies, it can abruptly cut you off from your Gmail account, online photos and other vital digital services.Several people who recently bought Google's new Pixel phone on behalf of a New Hampshire dealer are now suffering that punishment after the company detected their online purchases and judged they violated its terms of service. Those rules, outlined in a document that few people read closely , forbid the purchase of the Pixel for "commercial" resale.
"There isn't an hour that doesn't go by that I don't think about the enormity of what Google has done to me," said one of the affected resellers, Shmuel Super of Brooklyn, New York. "This is like a digital death sentence."
Sell Your Phone, Lose Your Account
Super and his fellow resellers got into trouble for buying up to five Pixel phones from Google's online store and having them delivered to New Hampshire for resale. They received $5 for each phone. As of Sunday, some started finding themselves locked out of their Google accounts.
In a Thursday statement, Google described the resale arrangement as a "scheme" devised by a dealer looking to sell the Pixels at marked-up prices in violation of its policies.
Google declined to say how many people were affected by the account lockdown. DansDeals , a consumer-focused website that first reported Google's crackdown, concluded that more than 200 people had been blocked from their Google accounts after talking to the New Hampshire dealer behind the Pixel buying spree. The Associated Press was unsuccessful in its efforts to identify and interview the dealer.
The crackdown may come as a surprise to the hundreds of millions of people who now routinely rely on Google, Facebook, Apple and other tech companies as the caretakers of their digital lives. Few of the people involved in this situation appear to have backed up their data outside of Google.
Google said it plans to restore the accounts of customers who it believes were unaware of the rules, although the company didn't specify how long that might take.
Living Without Google
Once they figured out why they were being locked out, the exiled consumers realized how dependent they had become on Google as the custodian of their digital communications, records and other mementoes.
Some said they couldn't retrieve confirmation numbers for upcoming flights or notices about an upcoming credit-card payment. Others couldn't fetch work documents or medical records. Some started getting phone calls from friends, family and colleagues wondering why they weren't responding to emails.
Like two other people interviewed by the AP, Super said he had no idea that he was violating Google's policies when he bought the Pixels for the New Hampshire dealer. He can't believe Google would do something as extreme as locking him out of his account without warning, rather than just banning him from buying its phones in the future.
"Google's slogan is 'Don't be evil,' but to me, there is nothing more evil that what Google has done here," Super said.
Crime and Punishment
Some of the Pixels purchased for resale were delivered before Google recognized the violations and meted out a punishment spelled out in a separate terms-of-service document . "We may suspend or stop providing our services to you if you do not comply with our terms or policies or if we are investigating suspected misconduct," Google warns in one section.
Google doesn't give any advance notice before it shuts down an account, and doesn't make distinctions between minor and major violations. Affected users can appeal for reinstatement, though it's unclear how long that might take or what criteria Google uses in such cases.
Apple also forbids online purchases of iPhones for resale, although its terms of service say only that the company reserves the right to cancel any order suspected of breaking the rule.
Daniel Levy, who has been locked out from his Google account since Monday, said he has learned a hard lesson, though not necessarily the one the company intended.
"They confiscated my property and shouldn't be trusted," said Levy, who lives in Lakewood, New Jersey. "I will never use their services again."
Technology Hot News Spot
Showing posts with label best smartphone. Show all posts
Showing posts with label best smartphone. Show all posts
Monday, November 21, 2016
Technology News - Lenovo Phab 2 Plus Review
Highlights
- The Phab 2 Plus boasts of a 6.4-inch display and octa-core SoC
- Build and display quality are good but CPU performance is weak
- The Lenovo Phab 2 Plus is priced at Rs. 14,999
Lenovo is steadily expanding its Phab series of smartphones. Rather than spamming the market with a hundred variants, the company has only just launched the successor to last year's Phab Plus (Review). We felt that phone had great potential as a media consumption device but its size made it incredibly awkward to carry, even if you have abnormally large hands.
This year, we have the Phab 2 Plus, which was announced as part of a trio including the Phab 2 and Phab 2 Pro. The Plus variant is the only one to make it to India so far, and it serves as a successor to the existing Phab Plus. With more manageable dimensions this time around, the highlight feature here appears to be a dual-camera setup. At Rs. 14,999, the Lenovo Phab 2 Plus locks horns with Huawei Mate 9 review, which is pretty much the only other model in this price segment with similar features.
With the Mi Max being perpetually out of stock everywhere, is Lenovo’s offering a viable alternative? Let’s find out.
Lenovo Phab 2 Plus design and build
The phone gets a metal unibody and curved Gorilla Glass on the front. It feels tough enough to withstand a drop or two. The Phab 2 Plus is a massive phone and despite Lenovo trying its best to minimise the footprint with thin bezels and no excess space above and below the display, it still requires two hands to operate. There is a one-handed mode but that only lets you shift the lockscreen's numeric PIN keypad and the dial pad to one corner for better reach, rather than shrinking the entire screen.
The display measures 6.4 inches diagonally and is an IPS panel with a full-HD resolution, which results in a crisp 344ppi pixel count. Text is sharp and icons lack jaggedness around the edges. Colour reproduction is pretty good too and the Lenovo Phab 2 Plus fares well under direct sunlight. However, the ambient light sensor can be a little slow to react at times. Touch response is also spot-on.
The Phab 2 Plus gets backlit capacitive navigation keys at the bottom and a notification LED on the top. There’s a SIM tray on the left that can house either two SIM cards or one SIM and a microSD card (up to 128GB). The volume and power buttons have good tactile feedback and are placed fairly ergonomically on the right. There’s a mono speaker at the bottom along with a Micro-USB port, and a headphones socket up on the top.
The back is slightly curved so the Lenovo Phab 2 Plus sits comfortably in your palm. You’ll find the dual cameras and the fingerprint sensor on the back. The latter works well and authentication is fast and painless. We rarely had any misreads. However, you can only use it to unlock the phone, not secure apps or folders. The Phab 2 Plus ships with a 10W charger, data cable, SIM ejector, instructions, and JBL earphones. The quality of the accessories is good although we didn’t like how short the supplied cable is.
The Lenovo Phab 2 Plus scores well in terms of build quality. The design feels a bit generic but the most annoying thing here has got to be its size and weight. 218 grams is a lot for something you’ll be carrying around in your pocket every single day, and it's very noticeable when you’re holding the phone up to talk or do anything for an extended period. The sheer size of the phone makes it cumbersome to carry around. It sticks out everywhere, which might not be an issue if you carry your phone in a handbag or backpack, but it's almost impossible to sit comfortably with the Phab 2 Plus in a trouser pocket. Lenovo Phab 2 Plus specifications and features On paper, the Phab 2 Plus meets the core specifications we’ve come to expect from smartphones in this segment. You get an octa-core MediaTek SoC (MT8783), 3GB of RAM, and 32GB of storage.
Related Topics: - Lenovo Phab 2 Plus Pro -World's First Tango smartphone now on Sale
It’s interesting to note that this SoC isn't a very popular one. It consists of eight ARM Cortex-A53 cores and is built on a 28nm fabrication process, so it isn't too different from other MediaTek chips. The rest of the specifications include Bluetooth 4.0, dual-band Wi-Fi 802.11b/g/n/ac, FM radio, GPS, and USB OTG. The phone also supports 4G on all Indian bands and also VoLTE. This recipe works very well with the near-stock implementation of Android Marshmallow, which is a refreshing change from the custom interfaces we've seen in the past. Apart from a custom icon set, it’s pretty much untouched. The Settings app has a Smart Assist feature that lets you control things like one-handed mode and auto-answering a call when you bring it to your ear. Smart Shortcut gives you a floating menu to which you can add app shortcuts. Lenovo pre-installs apps including McAfee Security, Netflix, and Swiftkey. There’s also SHAREit, SYNCit, which unites multiple cloud services in one place, much like the equivalent programs on Lenovo's laptops.
Lenovo Phab 2 Plus performance General performance is relatively smooth thanks to the near-stock Android, but performance begins to throttle once you try juggling between apps, using the AR features of the camera, or basically anything CPU intensive. We noticed intermittent stutter when multitasking and when using the camera. We also noticed that the Lenovo Phab 2 Plus heats up quickly if you’re watching a video, using the camera or even having a long call. Heat can be felt along the edges where the buttons and the headphones socket are placed, and the back. Benchmarks tell the story better. AnTuTu returned 36,629 points; GFXbench gave us just 12fps; and the Jetstrem browser benchmark retuned 17.2 points. Gaming performance seems to be limited as the Mali-T720 GPU appears to be a bit too weak for full-HD gaming. As a whole, this SoC is definitely weaker than the Snapdragon 6xx series chips which we see in many other phones in this price range. The Lenovo Phab 2 Plus deserved better.
One big feature that Lenovo is promoting with this phone is Dolby Atmos audio. An app lets you customise sound profiles based on the type of media you’re listening too. Atmos is all about 360-degree sound, which is obviously not possible with one single speaker. However, it does get fairly loud compared to most other phones with a single speaker, and audio quality is decent for games and other media. The bundled JBL earphones aren’t very good at isolating ambient noise or at audio playback. Videos encoded with Dolby Atmos support have good aural separation. Videos look great on the Phab 2 Plus, which can handle up to 1080p files.
The Lenovo Phab 2 Plus features two 13-megapixel camera sensors, laser auto-focus (AF), and phase-detection auto-focus (PDAF). The secondary camera sensor is used for measuring depth but it didn't seem to do anything to improve the quality of pictures. We tried taking photos with that lens both blocked and clear, and didn’t really see any significant difference. We recommend that you use HDR for landscapes in daylight, as without it, pictures look pretty dull. The Phab 2 Plus struggles to capture good details in distant objects, but macro shots fare much better, with good levels of detail, background blur, and colour saturation.
Focusing is quick, and continuous autofocus works well even with video, although we would have liked a tap-to-focus feature too. Once the phone starts to heat up though, focusing speeds dip, and the app begins to lag. Dual-camera mode offers the ability to manipulate focus after a shot has been taken, and even swap and merge objects from one image into another. Focus manipulation doesn’t work nearly as well as it does on competing phones, or even the Refocus app on old Lumia phones. There’s also an AR mode, which you can use to add cats, dogs, and other virtual elements into a scene. It’s not new as Sony has been doing this on its Xperia phones for years now. Plus, Lenovo’s implementation is a bit clunky - switching to this mode opens another app. Again, the phone heats up while doing this. Video recording maxes out at 1080p, but the Phab 2 Plus also has the option to record in HDR. We tested this out on an HDR TV and the differences, though slight, were noticeable. Video is recorded with Dolby 5.1 audio by default. Thanks to the three microphones, the captured sound is crisp and even small nuances are amplified and can heard clearly. The front 8-megapixel camera manages decent pictures in day/ under natural light, but doesn’t do so well under artificial lighting, though the front flash helps to an extent. The first run of our HD video loop battery test lasted just 6 hours, 19 minutes. Even with regular usage, our review unit refused to run beyond 13 hours. However, we reset the device and ran the tests again, and managed to get better results of 8 hours of video playback and roughly 16-18 hours with actual usage. The 4050mAh battery thus delivered average performance. We observed that the battery holds its capacity very well at night when the phone is not in use, but begins to deplete quickly if we played a game or used the camera. There’s no official fast charging here, but the 10W charger manages to top up the phone within a couple of hours.
Verdict The Phab 2 Plus should have had all the makings of a good, large-screened phone for media consumption, but in our opinion, a couple of poor choices stop it from being a viable alternative to Xiaomi’s Mi Max. It does well enough in terms of build, display, software, and audio quality. The dual-camera setup is a bit unnecessary and the supplementary features feels a bit gimmicky, but image quality isn't too bad, especially for macro shots. We also like the fact that manufactures are incorporating HDR video recording. But a phone like this should have had a better SoC, and the one Lenovo has gone with simply lacks the power needed to handle things like augmented reality apps, heavy games, and even multitasking. The Phab 2 Plus heats up too quickly, which is quite annoying. We also expected great battery life but it turned out to be pretty average in our tests. In our opinion, the only reason one would put up with the bulk and heft of a phone like this would be to consume a lot of content, and as such, the Xiaomi Mi Max would make a better choice thanks to its slimmer profile and much better battery life. If you don't need a huge screen and are just looking for a good all-rounder, you have plenty of options such as the Lenovo Phab 2 Pro(Review) and iPhone 7 Plus, to name a few in this price segment .
The Lenovo Phab 2 Plus scores well in terms of build quality. The design feels a bit generic but the most annoying thing here has got to be its size and weight. 218 grams is a lot for something you’ll be carrying around in your pocket every single day, and it's very noticeable when you’re holding the phone up to talk or do anything for an extended period. The sheer size of the phone makes it cumbersome to carry around. It sticks out everywhere, which might not be an issue if you carry your phone in a handbag or backpack, but it's almost impossible to sit comfortably with the Phab 2 Plus in a trouser pocket. Lenovo Phab 2 Plus specifications and features On paper, the Phab 2 Plus meets the core specifications we’ve come to expect from smartphones in this segment. You get an octa-core MediaTek SoC (MT8783), 3GB of RAM, and 32GB of storage.
Related Topics: - Lenovo Phab 2 Plus Pro -World's First Tango smartphone now on Sale
- Tips and Tricks to Solve Common Miui Problems
It’s interesting to note that this SoC isn't a very popular one. It consists of eight ARM Cortex-A53 cores and is built on a 28nm fabrication process, so it isn't too different from other MediaTek chips. The rest of the specifications include Bluetooth 4.0, dual-band Wi-Fi 802.11b/g/n/ac, FM radio, GPS, and USB OTG. The phone also supports 4G on all Indian bands and also VoLTE. This recipe works very well with the near-stock implementation of Android Marshmallow, which is a refreshing change from the custom interfaces we've seen in the past. Apart from a custom icon set, it’s pretty much untouched. The Settings app has a Smart Assist feature that lets you control things like one-handed mode and auto-answering a call when you bring it to your ear. Smart Shortcut gives you a floating menu to which you can add app shortcuts. Lenovo pre-installs apps including McAfee Security, Netflix, and Swiftkey. There’s also SHAREit, SYNCit, which unites multiple cloud services in one place, much like the equivalent programs on Lenovo's laptops.
Lenovo Phab 2 Plus performance General performance is relatively smooth thanks to the near-stock Android, but performance begins to throttle once you try juggling between apps, using the AR features of the camera, or basically anything CPU intensive. We noticed intermittent stutter when multitasking and when using the camera. We also noticed that the Lenovo Phab 2 Plus heats up quickly if you’re watching a video, using the camera or even having a long call. Heat can be felt along the edges where the buttons and the headphones socket are placed, and the back. Benchmarks tell the story better. AnTuTu returned 36,629 points; GFXbench gave us just 12fps; and the Jetstrem browser benchmark retuned 17.2 points. Gaming performance seems to be limited as the Mali-T720 GPU appears to be a bit too weak for full-HD gaming. As a whole, this SoC is definitely weaker than the Snapdragon 6xx series chips which we see in many other phones in this price range. The Lenovo Phab 2 Plus deserved better.
Focusing is quick, and continuous autofocus works well even with video, although we would have liked a tap-to-focus feature too. Once the phone starts to heat up though, focusing speeds dip, and the app begins to lag. Dual-camera mode offers the ability to manipulate focus after a shot has been taken, and even swap and merge objects from one image into another. Focus manipulation doesn’t work nearly as well as it does on competing phones, or even the Refocus app on old Lumia phones. There’s also an AR mode, which you can use to add cats, dogs, and other virtual elements into a scene. It’s not new as Sony has been doing this on its Xperia phones for years now. Plus, Lenovo’s implementation is a bit clunky - switching to this mode opens another app. Again, the phone heats up while doing this. Video recording maxes out at 1080p, but the Phab 2 Plus also has the option to record in HDR. We tested this out on an HDR TV and the differences, though slight, were noticeable. Video is recorded with Dolby 5.1 audio by default. Thanks to the three microphones, the captured sound is crisp and even small nuances are amplified and can heard clearly. The front 8-megapixel camera manages decent pictures in day/ under natural light, but doesn’t do so well under artificial lighting, though the front flash helps to an extent. The first run of our HD video loop battery test lasted just 6 hours, 19 minutes. Even with regular usage, our review unit refused to run beyond 13 hours. However, we reset the device and ran the tests again, and managed to get better results of 8 hours of video playback and roughly 16-18 hours with actual usage. The 4050mAh battery thus delivered average performance. We observed that the battery holds its capacity very well at night when the phone is not in use, but begins to deplete quickly if we played a game or used the camera. There’s no official fast charging here, but the 10W charger manages to top up the phone within a couple of hours.
Verdict The Phab 2 Plus should have had all the makings of a good, large-screened phone for media consumption, but in our opinion, a couple of poor choices stop it from being a viable alternative to Xiaomi’s Mi Max. It does well enough in terms of build, display, software, and audio quality. The dual-camera setup is a bit unnecessary and the supplementary features feels a bit gimmicky, but image quality isn't too bad, especially for macro shots. We also like the fact that manufactures are incorporating HDR video recording. But a phone like this should have had a better SoC, and the one Lenovo has gone with simply lacks the power needed to handle things like augmented reality apps, heavy games, and even multitasking. The Phab 2 Plus heats up too quickly, which is quite annoying. We also expected great battery life but it turned out to be pretty average in our tests. In our opinion, the only reason one would put up with the bulk and heft of a phone like this would be to consume a lot of content, and as such, the Xiaomi Mi Max would make a better choice thanks to its slimmer profile and much better battery life. If you don't need a huge screen and are just looking for a good all-rounder, you have plenty of options such as the Lenovo Phab 2 Pro(Review) and iPhone 7 Plus, to name a few in this price segment .
Technology News - Samsung Not Giving Up: Developing S8, New Note
It is no secret that the affair of the flammable Note 7 caused enormous damage to Samsung. Besides the enormous financial damage, it also seriously affected the image of the world’s large smartphone manufacturer in general, and especially its Note brand. It is no surprise that many people believed that Samsung would have to abandon the series, or at least its name, by issuing its phablet under a new name.
A new and reliable report, however, states that Samsung may have completely different plans.
Note Users: You Should (Probably) Wait
Samsung Galaxy S8 models are indeed skipping SM-G94* model numbers, will ship as SM-G950 & SM-G955. Know what else is in the works? SM-N950. -- Evan Blass (@evleaks) November 9, 2016
The report is by well-known leaker Evan Blass (@evleaks), who is known for his accurate leaks. Blass’s leaks usually come from many sources in the supply and production chain of various manufacturers. He wrote in his Twitter account that Samsung was currently developing two models of the Galaxy S8 with the model numbers SM-G950 and SM-G955 (this refers to the ordinary S8 and the larger S8 Edge). At the end of the tweet, however, Blass added, “Do you know what else Samsung is working on? SM-N950.” This model number refers to a Note 8, which Blass says is already in development.
The Note 7 [pictured above] model number was SM-N930. Samsung, however, chose to skip the digit 4 in its Note 8 model number, because this digit is associated with bad luck in South Korea and East Asia, like the number 13 in other cultures. That is called reducing risk.
Another tweet by Blass confirmed that both of the two new Galaxy S8 devices would have curved convex screens. This contrasts with the current situation, in which there is both an ordinary version of the device and a larger Edge version with a curved screen. If this is the case, the devices may receive a slightly different name, perhaps even Galaxy S8 and Galaxy S8 plus, as is the case with Apple’s iPhone and Google’s Pixel.
Both Samsung Galaxy S8 models will reportedly have an edge display https://t.co/o2LZJw6Mzx pic.twitter.com/qsd6YFuYEd -- Evan Blass (@evleaks) November 9, 2016
Global Launch for the S3 Watch
Smartphones, however, are not the only thing being concocted in Samsung’s kitchen. Samsung unveiled the Gear S3, its new smart watch, two months ago. The watch has already been launched in South Korea. Samsung has now announced, however, that the watch will be launched this Friday in a number of markets, including Australia, Dubai, France, Germany, Singapore, the UK, and the US.
The new watch has been upgraded slightly from the successful S2. An array of new features has been added, such as a loudspeaker, LTE connectivity, and payments support. The watch will come in two models with different designs and specs. The Frontier model will have a black matte finish and LTE connectivity. Together with the loudspeaker, you can actually carry your watch around and leave your smartphone at home. The watch can also receive alerts and send messages independently of your cellular device. The other model, the Classic, with a metallic finish, but without LTE, can communicate with the world only through your smartphone. Both models will be based on Tizen OS, Samsung’s operating system, instead of on Google’s Android Wear.
Wednesday, November 16, 2016
“Anti-smartphone” Light Phone runs into delays
For people who feel that we are a little bit too connected these days, Kickstarter project Light Phone was promising a respite. It was scheduled to ship in May this year, but has seen a number of setbacks. This week, the company issued a statement. It says that while it missed its goal, it hopes to start shipping late this month.
Light Phone’s goal was to be the opposite of a smartphone. Including a 2G SIM card and the ability to take and make calls only, the phone aimed to have three weeks worth of battery life on a single charge.
The company suggests “A few limitations in our initial user experience goals due to some iOS restrictions” is the reason the device is shipping late, but the company has received some criticism for how it has handled its Kickstarter campaign, too. It hasn’t posted any public updates since August last year, instead opting to post updates exclusively to its campaign backers. Not a big problem for backers, of course, but a bit iffy to those of us who were following the company’s progress from the sidelines.
When the Light Phone was first announced about 18 months ago, it seemed like a novel and interesting idea. At $100 per device, it’s undoubtedly cool, but the device is also entering a spectacularly competitive space. You can pick up a no-name quad-band phone for a seventh of the price, and most carriers will let you turn off SMS functionality altogether, if you feel passionate about only receiving phone calls. That raises the question; who is the Light Phone actually for?
I look forward to trying the Light Phone out and learning what it feels like to live a life without fending off the barrage of social media notifications. Realistically, however, if this was a problem someone was passionate about solving, they’d have found a way of turning off the notifications or get a no-features burner phone already.
Don’t get me wrong, I love the design and the general concept, but it can’t be denied that creating a phone is a complicated process. On top of that, the types of radios used in mobile phones is heavily regulated throughout the world. The icing on the “hmm, is this gonna work” cookie: in telecoms R&D and manufacturing, a $400k budget (the amount the company raised from Kickstarter) to bring a product to market is an incredibly daunting prospect.
Either way, Light Phone is an incredibly inspiring company; it takes some serious focus and dedication to bring a complex product in this space from cocktail napkin to brick-and-mortar shops. The company is bringing a fresh pair of eyes to the humble mobile phone, and I’ll be cheering them on from the sidelines.
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Monday, November 7, 2016
Did You Know Why Are Samsung's Galaxy Note 7 Phones Exploding?
Samsung was forced earlier this week to discontinue its
flagship Galaxy Note 7 smartphone. For good. The Galaxy Note 7 turned
out to be a massive disappointment. The phone intended to fight the
iPhone 7 Plus this year was seen as one of the hottest Android devices
in town. Unfortunately, it also turned out to come with an unexpected
side-effect: the Galaxy Note 7 is a fire hazard. Even after Samsung
fixed it.
New manufacturing issues
Samsung has yet to explain what went wrong with its batteries in both
the original phones and the replacements. The Consumer Product Safety
Commission (CPSC), which worked with Samsung on the US recall, said on
September 15th that batteries made by Samsung SDI were faulty.
Apparently, they were made slightly too large for the space available in
the phone. Installing them would crimp the corner, which could lead to a
short circuit, overheating and potentially a fire.
Samsung removed Samsung SDI batteries from its Galaxy Note 7 supply and turned to China’s Amperex Technology. However, Bloomberg reports
that even Amperex batteries proved to have a manufacturing
problem. Investigators of the latest Galaxy Note 7 incidents believe
that a flaw different from the one that caused the original recall is to
blame, according to Bloomberg.
The new issue hasn’t been explained, but it looks like it may have
crept into the supply chain after Samsung began replacing the faulty
phones. Samsung had no choice but to pull the plug. Neither Samsung nor
Amperex’s parent company TDK Corp. commented on the matter, Bloomberg says.
More disturbingly, Samsung is apparently leaving its carrier partners
in the dark about the problem. Samsung is asking partners to share
testing data, but Samsung isn’t reciprocating. Carriers have no idea
what to tell customers, one unnamed carrier executive said.
Fast charging
Another theory that tries to explain the numerous Galaxy Note 7
explosions has to do with the fast-charging feature of the battery.
According to the Financial Times, the problem comes from tweaks made to the processor to speed up charging.
“If you try to charge the battery too quickly it can make it more
volatile. If you push an engine too hard, it will explode. Something had
to give. These devices are miracles of technology — how much we can get
out of that tiny piece of lithium-ion,” an unnamed source said after
supposedly speaking with Samsung executives about the matter.
That beautiful design
The Galaxy Note 7’s looks might actually lead to explosions.
Specifically, it’s the symmetrical curvature of the phone, a feature
Samsung bragged about, that may have exerted pressure on battery packs
and caused the short circuits that eventually led to dangerous fires.
After the first recall, leaked documentation from the Korean consumer
protection agency said that Samsung SDI’s batteries were slightly
larger than the compartment they were supposed to be placed in.
Furthermore, the isolation plates that separate the anode and cathode
were too close to the edges.
One theory states that external pressure could have been applied to
those isolation plates during manufacturing. The plates are placed
towards the edge of the battery and when the phone is sealed, the
battery pack might be subjected to excessive pressure. The images below
show SDI battery packs with isolation plates placed too close to the
edge.
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Boom!!! Samsung to Note 7 owners: Here's an extra $100 for your phone
The Korean electronics titan said it will give $100 in credit at
"carrier or retail outlets" to customers who turn in their Note 7 for
another Samsung phone, starting Thursday afternoon
The offer comes after Samsung and the US Consumer Product Safety Commission once again issued a recall for the Galaxy Note 7 -- including for replacement units. Two days earlier, Samsung confirmed that it had killed off the Note 7 and warned consumers to power down and turn in their phones.
"The Galaxy Note 7 recall has proven to be a real challenge for
Samsung. I am very concerned that consumers who exchanged their phones
for replacement Galaxy Note 7s are now at risk again," CPSC Chairman
Elliot Kaye said in a statement.
The extra financial
incentive serves three purposes: It's a token gesture meant to soften
the blow of the second recall for its most loyal customers. It's an
incentive to convince stubborn superfans who have opted to take the risk and keep them. It's also a way to keep people using a Samsung device.
The second recall marks the latest chapter in the nightmare saga that
is the exploding Galaxy Note 7. Samsung moved quickly to recall the
first batch of Note 7 phones, only to encounter incidents in which the
supposedly safer replacement phones began to catch fire as well. The
company has already warned that the debacle will cost $2.3 billion in
lost operating profits, but the bigger damage will be to its brand and credibility.
To date, according to the CPSC, Samsung has received 96 reports of
Galaxy Note 7 phones overheating in the US -- 23 more than it had since
the original recall on September 15 -- including 13 reports of burns and
47 reports of property damage.
"We appreciate the patience of our consumers, carrier and retail
partners for carrying the burden during these challenging times," said
Tim Baxter, chief operating officer of Samsung Electronics America. "We
are committed to doing everything we can to make this right."
Some carriers have already given out a $25 bill credit for switching
out their phone for another Samsung device, and customers who took
advantage of that offer can get another $75. Customers who opt for a
full refund will get $25. Likewise, customers who switch to another
brand will only get $25. All of the US carriers are offering customers
the choice to swap out the device for an entirely different phone.
Samsung unveiled the Galaxy Note 7
at a splashy event in early August in New York, and the critically
lauded handset was set to challenge the iPhone for phone supremacy this
holiday-shopping season. Some consumers, however, found that their
phones would overheat and even catch fire. The device was banned on
planes and trains.
This second recall follows the CPSC's
official recall last month, which is said to have involved 1 million of
the 2.5 million phones that were manufactured.
Samsung to hobble Galaxy Note 7 charging in US with software
Most Galaxy Note 7 users in the US have returned their
devices. For those who haven't, Samsung will soon start limiting the
device's charging capabilities.
Samsung on Friday said 85 percent of all recalled Note 7 phones in the US have been replaced
through its refund and exchange program, "with the majority of the
participants opting to receive another Samsung smartphone." The company
didn't immediately provide information about how many phones had been
returned around the world.
For
the remaining holdouts in the US, Samsung said it will release a
software update in the coming days to limit the phone's ability to
charge beyond 60 percent. It also will issue a reminder pop-up
notification every time a consumer charges, reboots or turns on the
screen of their Note 7 device.
"We remain focused on
collecting the outstanding Galaxy Note 7 phones in the market," the
company said in a statement on its website.
Even though people have been warned to stop using their phones, some super fans have continued to hold on to their Note 7 devices.
Along with issuing the charging limitation software in other markets,
Samsung has taken more drastic measures to get people to turn in their
devices. Earlier Friday, the company said it had teamed up with carriers
in New Zealand to cut off access to wireless networks for customers still using their Note 7 devices.
Samsung hasn't yet gone that far in the US or other major markets.
The
Note 7, which hit the market in mid-August, was expected to solidify
Samsung's lead in the mobile market after a strong showing with its
Galaxy S7. The company had just begun to regain its swagger after
stumbling the previous year with lackluster products.
Then came the battery problems, which caused some units to overheat and catch fire. Samsung issued a global recall
of the popular device in September. But then some replacement units
started having the same problem. That caused Samsung to issue a second recall in mid-October and permanently stop production of the device. It's offering Note 7 owners $100 to exchange the device for another Samsung phone.
Samsung has said the Note 7 recall will cost it more than $5 billion over the next few quarters. The company on Friday also issued a recall for 2.8 million washing machines
due to injury risk. The two fiascos have raised questions about
Samsung's quality and assurance testing and have dealt a blow to its
reputation.
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Tips and Tricks to Solve Common Miui Problems
Xiaomi
is not only about high specifications yet affordable smartphones, more
importantly is the MIUI system that comes together with the phones. Up
to date, MIUI has been developed until MIUI 7 and yet, improvements are
being introduced weekly with the China Dev ROM. The simple and yet
functional MIUI system has attracted lots of users to try out Xiaomi
smartphones.As a loyal MIUIers,I would like to share a few simple tricks
in MIUI that MIUIers can’t missed. Let’s learn together the awesomeness
of MIUI.
1. How to turn on the “developer options” in MIUI
You
can turn on the developer options through Settings>About
phone>tap 3-6 times on the MIUI version tab. Tada…You have turned on
the developer options for MIUI.
2. Why there is a bit yellowish tint on my Xiaomi smartphone display?
To
reduce the yellowish tint on the display, please go to
Settings>Display>Colors & saturation>Choose Standard/cool.
This should reduce the yellowness of the display.But if the screen is
still yellow tinted after changing the settings, then this might be due
to production failure. Please do not hesitate to contact the Xiaomi
customer service in your country or take the phone to the nearest
service center to solve the problem.
3. Why sometimes during phone calls there is echo?
This can be solved by: Settings>Sounds>Suppress noise during calls> Single-mic noise suppression.
4. Xiaomi phones could not sent or deliver MMS
This
can be solved by logging into the Mi account. Settings>Mi
Account>Mi cloud. Some of the users who changed the password in PC
are required to delete the account and re-login again.
5. There are some noise on my Mi phone screen.
Dial
*#*#6484#*#* (Which is also the T9 input for MIUI, isn’t this
convenience), choose tab number 11 Touch sensor>Recalibrate the touch
screen
6. How to solve the black screen during phone calls?
Dial
*#*#6484#*#*, number 8 Proximity sensor>recalibrate the sensor. If
it is still the same, the tempered glass might have blocked the sensor
and thus failed. Change another tempered glass/screen protector that do
not block the proximity sensor. If problem still persisted, please visit
the nearest Xiaomi service center for a full checkup.
7. Why when there are calls coming in, the ringtone will only ring after 1-2 second?
When
there is a stranger phone calls come in, the phone will determine
whether this is a harassment phone calls, the system will take about 1
second to decide, that’s why phone will only ring after 1-3 seconds
(this is predetermined by the developers). If the phone calls are from
the number inside contact list, the phone will ring immediately.
8. The sound quality of Mi phone it not that great.
Try
to turn on the Settings>Sound & Vibration>Audio
settings>Mi sound Enhancer. Try to match the earphones that you are
using currently with the available choices in the list.
9. Why my mi phone ringtone is not loud?
Setting>Sound
& vibration>Volumes>Ringtone and notification (Set it to the
loudest). Or you can try plug in earphones, setting>Sound and
vibration>Switch on. With this option on, although there is no
earphones if the phone rings, the speaker volume will be louder 20% as
compared to this function turned off. The last option is there are some
phones the speaker is located beneath the phone, try to turn the speaker
on the upper side.
10. Why I always feel my phone is lagging?
This
is because the animation for the phone is turned on. If you don’t like
the animation, can go to Settings>Additional settings>Developer
options>Window animation scale>Animation off. If you still feel
there are some lags, can try to reflash the phone.
11. How to turn off the in-game vibration?
Settings>Sounds
and vibration>Vibrate on touch>off. Normally, the vibration
during gaming can be turn off in the game menu setting.
12. How to change ringtone easily?
You
can place your ringtone (.mp3) in the File Explorer>Internal
Storage>MIUI>Ringtone. Or, Settings>Sound and vibration>Call
ringtone and vibrate: here, you can choose to have long or short
ringtone for the choices available. The last resort is:
Contacts>Default ringtone>Select the tone you like.
13. When I am playing games, I always accidentally touch the bottom three buttons.
Pull
down the navigation bar>Turn on “Buttons” option. To turn on the 3
buttons function, simply touch home button and power button
simultaneously.
14. Can I switch off the notification for Mi App Store (China ROM)?
No. But you can try to root your phone and uninstall the default MI app store.
15. How to enable the camera in MIUI to detect the gender and age?
Camera>Swipe
to right>At the bottom, setting>turn on the Face detection, then
in the Age and gender, turn on show age and gender when beautify is on.
Then go back to camera, choose selfie mode, at the bottom, the star
icon, choose to turn on the beautify mode (low, mid or high). Then you
can see the age and gender in the selfie cam.
16. Can Xiaomi phone scan and detect barcode and QR code?
Yes. Camera>Setting>switch on the scan QR codes mode. The other place where you can scan QR code is Tools>Scanner.
17. How to easily transfer files between phones and PC?
First,
make sure your phone and PC is connected to the same WiFi. Then,
Explorer>at the bottom screen, FTP>Start server>There will be a
link on the screen, started with ftp://xx.x.x.x:xxxx.
Go to your pc>My Computer>Paste the ftp link in the Computer
address bar. Now, you can easily transfer files between PC and Mi phones
without cables.
18. My PC can’t recognize when I plug in my phone through USB connection
If
the data cable and USB port is working well, then
Settings>Additional settings>Developer options>switch on the
USB debugging.IF your pc still can’t detect your phone then uninstall
all phone drivers such as samsung,motorola,htc,micromax etc., and then
plugin your USB cable.It should work fine!
19. My Mi phone is drop dead, can’t start up with any button pressed
Long
press the power button at least 10 seconds, this will turn on the
phone. If the phone is lag in a screen, this will help to restart the
phone. Currently, Xiaomi flagship phones do not support removable
battery anymore, thus remove battery and restart is not possible. But,
you still can remove battery in selected Redmi series.
The
other way is press the volume up button and power button
simultaneously, your will be directed to Mi logo and recovery page,
choose you language of choice and choose to Reboot.
If
the phone is in off mode, they to press the volume down and power
button simultaneously, to enter the Fastboot mode (Mi bunny fixing
Android robot pic), then try to long press (really really long) the
power button.
If all the method above proven to be failed, it is the time you pay a visit to the nearest service center
20. The screen is dark, but bottom 3 navigation button lights are turned on.
Long press the power button (at least 10 seconds) and try to reboot the phone.
My
friend faced this problem before, is scarce, because he turns off the
auto-brightness and set the phone brightness to the lowest. This can be
solved by blind testing. Unlock the phone, pull down the navigation bar
and try to manually adjust the brightness.
21. The screen turned off during gaming and the phone can’t be turned on
Sometimes,
when you’re enjoying the game with your phone so much, you forgot about
the phone battery where you played until it is out of juice! Try to
charge the phone and power on, if the phone can be on, then today is
your lucky day. If can’t on, charge it for minimum 30 mins, then turn it
on. IF after 30 mins of charging still can’t turn on, please visit the
nearest customer service, if the phone is still under warranty, you can
actually change the motherboard for free..Yay!!
22. If my Mi phone is spoiled, under what circumstances I can repair it for free?
If
the phone is not spoiled due to fall down (the physical condition of
the phone is bad) or drop into water, you can repair it for free in
1-year period from the date of purchasing.
23. The phone has not been use for quite sometimes, how to adjust the time and date back to current accuracy?
Normally,
the time and date is automatically updated when the phone is connected
to the internet. There is no need of manual adjust them. But, make sure
you choose the correct time zone for your phone.
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